Repair and service

Do you have a malfunction or a defect with your HotSpot Titanium appliance? Please leave your message using the contact form below. 

Do you have a question, a remark or a complaint?
You can fill out our contact form or give us a call on +44 (0)20 3192 1428.
Fields marked with a * are required.


Upload your proof of purchase
Upload picture of the serial number label on the back side of your heater
Upload picture off the front of your heater, showing illuminated lights
Upload picture of the Pressure Relief Valve (PRV) and its hoses